Privacy Policy

This Privacy Policy explains how Buzr AI LLC dba. Edge Terminal ("we," "us," or "our") collects, uses, discloses, and protects information about you when you access or use Edge Terminal (the "Platform" or "Service"). By using our Service, you agree to the practices described in this Privacy Policy. If you do not agree, you must not use our Service.

1. Information We Collect

1.1 Information You Provide Directly

We collect information you provide when you register, subscribe, or interact with us, including:

• Account information: full name, email address, username, and password
• Billing and payment information: billing address, credit or debit card details, financing application data, and transaction history
• Profile and preference information: subscription tier, communication preferences, and account settings
• Communications: messages, support requests, feedback, and any other content you send to us

1.2 Information Collected Automatically

When you access the Platform we automatically collect certain technical and usage data, including:

• Device and browser information: IP address, browser type and version, operating system, device identifiers, and screen resolution
• Usage data: pages and features accessed, clicks, session duration, referral URLs, and navigation patterns
• Log data: server logs, error reports, access timestamps, and performance metrics
• Location data: approximate geographic location derived from your IP address
• Cookies and tracking technologies: see Section 5 below for full details

1.3 Information from Third Parties

We may receive information about you from third-party sources, including:

• Payment processors confirming payment status, transaction details, and fraud signals
• Financing platforms providing approval or funding status for instalment plans
• Analytics and advertising providers supplying aggregated usage and audience data
• Social media platforms if you interact with our content or connect your account

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, maintain, and improve the Platform and our services
• Process payments, manage your subscription, and handle billing inquiries
• Send transactional communications including receipts, account notices, and subscription confirmations
• Send marketing communications including product updates, promotions, and platform announcements (you may opt out at any time)
• Personalize your experience and tailor content, recommendations, and analytics to your usage patterns
• Monitor platform performance, diagnose technical issues, and improve system reliability
• Detect, investigate, and prevent fraud, abuse, unauthorized access, and security incidents
• Enforce our Terms of Service and protect the rights and safety of Edge Terminal LLC and our users
• Comply with applicable legal obligations and respond to lawful requests from authorities
• Respond to your support requests and resolve disputes

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We share information with trusted third-party vendors and service providers who assist us in operating our business. These include payment processors, cloud hosting providers, email delivery platforms, analytics services, customer support tools, fraud prevention services, and marketing platforms. All service providers are contractually required to use your information only as directed by us and in accordance with this Privacy Policy.

3.2 Business Transfers

If Buzr AI LLC dba. Edge Terminal is involved in a merger, acquisition, financing, reorganization, or sale of all or substantially all of its assets, your information may be transferred as part of that transaction. We will notify you via email and a notice on the Platform before your information is transferred and becomes subject to a different privacy policy.

3.3 Legal Requirements

We may disclose your information if we believe in good faith that disclosure is required by applicable law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Buzr AI LLC dba. Edge Terminal, our users, or the public.

3.4 With Your Consent

We may share your information in other ways with your prior explicit consent.

4. Payment Data and Security

We process payments through third-party payment processors who comply with PCI-DSS Level 1 security standards. Your full payment card details are transmitted directly to and stored by our payment processors. We retain limited payment metadata including the last four digits of your card, card type, and billing address solely for account management and fraud prevention purposes. We maintain a 45-day transaction lookback period for chargeback and refund resolution. All data transmitted between your device and our servers is protected using industry-standard TLS/SSL encryption.

5. Cookies and Tracking Technologies

We use cookies, pixel tags, web beacons, and similar tracking technologies to operate and improve the Platform. These technologies allow us to recognize your browser, remember your preferences, analyze usage patterns, and deliver relevant content and advertising. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect Platform functionality. We may work with third-party advertising partners who use cookies and similar technologies to display relevant ads based on your activity across websites and platforms.

6. Account Monitoring

To enforce our single-user account policy and detect unauthorized access or account sharing, we monitor account activity including IP address patterns, device identifiers, login frequency, session data, and geographic access patterns. Information collected through this monitoring is used solely for security, fraud prevention, and enforcement of our Terms of Service. We do not use this data for advertising profiling purposes.

7. Data Retention

We retain your personal information for as long as your account is active or as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. If you cancel your subscription, we may retain certain information for a reasonable period thereafter to fulfill these purposes. You may request deletion of your account and personal data by contacting us at operations@edgeterminal.ai, subject to applicable legal retention requirements.

8. Your Rights and Choices

Depending on your location, you may have rights with respect to your personal information, including:

• Access: the right to request a copy of the personal information we hold about you
• Correction: the right to request correction of inaccurate or incomplete information
• Deletion: the right to request deletion of your personal information, subject to applicable exceptions
• Portability: the right to receive your data in a structured, commonly used, machine-readable format
• Opt-out of marketing: unsubscribe from marketing emails at any time via the unsubscribe link in any email or by contacting us directly
• Do Not Sell: we do not sell your personal information

To exercise any of these rights, contact us at operations@edgeterminal.ai. We will respond within the timeframe required by applicable law.

9. California Residents (CCPA / CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information we collect, use, and disclose, the right to delete your personal information, the right to correct inaccurate personal information, the right to opt out of the sale or sharing of your personal information (we do not sell or share personal information as defined under California law), and the right to non-discrimination for exercising your privacy rights. To submit a request, contact us at operations@edgeterminal.ai with the subject line "California Privacy Request."

10. Canadian Residents (PIPEDA)

If you are a resident of Canada, your personal information is handled in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. You have the right to access personal information we hold about you, to request corrections, and to withdraw consent to the collection, use, or disclosure of your information, subject to legal or contractual restrictions. To make a request, contact us at operations@edgeterminal.ai.

11. International Data Transfers

Our services are operated from the United States. If you are accessing our services from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. By using our services, you consent to this transfer. We take appropriate steps to ensure that your information is protected in accordance with this Privacy Policy regardless of where it is processed.

12. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we learn that we have collected personal information from a person under 18, we will promptly delete that information. If you believe we have collected information from a minor, please contact us immediately at operations@edgeterminal.ai.

13. Data Security

We implement and maintain commercially reasonable technical, administrative, and physical security measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include TLS/SSL encryption, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. In the event of a data breach that affects your personal information, we will notify you in accordance with applicable law.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email or by posting a notice on the Platform at least 30 days before the changes take effect where practicable. Your continued use of our services after the effective date of the revised policy constitutes your acceptance of the changes. We encourage you to review this Privacy Policy periodically.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: